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Who are we?
If you love Radio Control products, then we're just like you!
Passion, value and service drive us to bring you the very latest at the best price possible. We're always developing and sourcing new model products and then bringing them to you at the lowest price possible while maintaining quality, performance and service.
Our professional team includes engineers from various disciplines as well as designers, R/C officianados, full time sourcing agents, product testers and a lonely marketing manager. Our focus is and has always been on the products, not the hype.

HobbyKing has 5 warehouse locations. Hong Kong, China, Germany, Australia and USA plus retail franchises in many countries across the globe.
Our online store and distribution system utilises real-time stock management, live picking, RFID and barcode warehousing, postal tracking systems and real time stock, payment and order tracking. Our online system means customers can view the status of their account and check parcel delivery status, stock information and modify orders much easier than convential backend systems would allow.

Price
HobbyKing's prices are kept so low because of our direct link with factories & our own manufacturing capabilities. We will never go through a vendor or middle man, the savings are always passed on to the customer.
Being a low-profit organisation, hobbyking is often unable to further discuount it's products, however we do price match all our products!
We feel our postage pricing is as fair as possible and delivery speed well within customers expectations.

Customer Service
Customer service is our top priority, and while some issues are beyond our control, we do our best to ensure your transaction exceeds your expectations.
Should you have an issue with any of our products or service, please contact us via our CUSTOMER SUPPORT CENTRE (login first) to voice your concern.

Professionalism
Should you feel your order or issue was not dealt with in a professional manner, please contact our CUSTOMER SUPPORT CENTRE to let us know your concern. Please include details on previous dialogue. Please refrain from straying, and keep the complaint succinct, clear and complete.

Visitors
Many customers often ask if they can visit our warehouse.
Should you wish to collect your parcel from one of our warehouses, please contact us prior to arriving to ensure your order is ready for collection. Please make sure that you received the pickup confirmation prior to your arrive. Please understand that we do not entertain guest without the pickup confirmation and proper identification. Order amendments and all other request must be communicated online prior to your arrival.

Careers
We're always seeking passionate engineers, designers, programmers, marketing and managerial staff who have a passion for R/C.
If you feel you have what it takes to be part of a high pressure, dynamic, passionate and fast paced group of individuals and you love R/C then please forward your CV to hr@hextronik.com
CLICK HERE to view our current vacant positions.


Hobbyking.com® (Reg No.:3,551,705) ,Turnigy® (Reg No.:3,498,762), Durafly® (Reg No.:3,684,335) are registered tradmarks of HexTronik Limited.
The entire content, images and text on the HobbyKing.com website is copyright protected.
 

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The HobbyKing.com® logo and name are both trademarks of hexTronik Limited.
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