HobbyKing Forums - TGY52 Buyers Beware

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cptn blinky View Drop Down

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Platinum (AU)
USERID: 298454
Hobbyking Addict

Joined: 29/Jun/2010
Location: au broome
Online Status: Offline
Posts: 712

Quote

Posted: 11/Jul/2010 at 11:35am

Well said "Xjet"

Right after a spectacular crash, the pilot yelled out ''Channel 35 clear!

kapeti2108 View Drop Down

Platinum (HU)
USERID: 20932
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Joined: 26/Aug/2009
Online Status: Offline
Posts: 1

Quote

Posted: 28/Oct/2010 at 2:49pm

Anybody for swarm sale?

http://www.hobbyking.com/SwarmSale.asp?id=33142

Clap

stunt-man

Platinum (CA)
USERID: 458700
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Joined: 01/May/2012
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Posts: 16

Quote

Posted: 21/Jul/2012 at 2:24am

I bought one of these engines in April and when received, the prop hub that receives the prop shaft had been drilled and tapped crooked. So much for their claim that each engine is run. This one would have vibrated like crazy. Sent them photos and they said that they would send me a replacement hub.

That was 3 months ago. Now they have suggested the following "solutions"

-they have ordered the replacement hub

-give me a credit of $10 for the hub. What do I do with my $200 paperweight

-send the engine back for a replacement. Not spending another dime for HK's lack of quality control. It would cost me at least $40 with insurance.

-awaiting my replacement hub. I wonder if they will ever make me happy

So much for their lofty claims of good customer service for a platinum member.

engineersupreme View Drop Down

Platinum (NZ)
USERID: 454864
HobbyKing Constituent

Joined: 29/Apr/2010
Location: Timaru, NZ
Online Status: Offline
Posts: 205

Quote

Posted: 21/Jul/2012 at 10:21am

I purchased one from another supplier last year and found over a millimetre runout on it at the prop adaptor.
I tried to get replacemet and it didnt happen, in the end I machined my own one up on my lathe. Even with it being done and everything being true and parallel when fitted it still had a 0.2mm runout, the problem with this last amount being the crankshaft thread.

It is not HK fault that the manufacturers have problems with batches of parts, however they should repair or replace when problems appear.
I agree with Bruce , be prepared for failure of some items and be happily surprised if it doesnt happen.

NEVER under any circumstances take a sleeping pill and a laxative on the same night.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version
cptn blinky Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Platinum (AU) USERID: 298454 Hobbyking Addict Joined: 29/Jun/2010 Location: au broome Online Status: Offline Posts: 712	Quote Reply Posted: 11/Jul/2010 at 11:35am
	Well said "Xjet"
	Right after a spectacular crash, the pilot yelled out ''Channel 35 clear!

kapeti2108 Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (HU) USERID: 20932 Newbie Joined: 26/Aug/2009 Online Status: Offline Posts: 1	Quote Reply Posted: 28/Oct/2010 at 2:49pm
	Anybody for swarm sale? http://www.hobbyking.com/SwarmSale.asp?id=33142

stunt-man Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (CA) USERID: 458700 Newbie Joined: 01/May/2012 Online Status: Offline Posts: 16	Quote Reply Posted: 21/Jul/2012 at 2:24am
	I bought one of these engines in April and when received, the prop hub that receives the prop shaft had been drilled and tapped crooked. So much for their claim that each engine is run. This one would have vibrated like crazy. Sent them photos and they said that they would send me a replacement hub. That was 3 months ago. Now they have suggested the following "solutions" -they have ordered the replacement hub -give me a credit of $10 for the hub. What do I do with my $200 paperweight -send the engine back for a replacement. Not spending another dime for HK's lack of quality control. It would cost me at least $40 with insurance. -awaiting my replacement hub. I wonder if they will ever make me happy So much for their lofty claims of good customer service for a platinum member.

engineersupreme Members Profile Send Private Message Find Members Posts Add to Buddy List Platinum (NZ) USERID: 454864 HobbyKing Constituent Joined: 29/Apr/2010 Location: Timaru, NZ Online Status: Offline Posts: 205	Quote Reply Posted: 21/Jul/2012 at 10:21am
	I purchased one from another supplier last year and found over a millimetre runout on it at the prop adaptor. I tried to get replacemet and it didnt happen, in the end I machined my own one up on my lathe. Even with it being done and everything being true and parallel when fitted it still had a 0.2mm runout, the problem with this last amount being the crankshaft thread. It is not HK fault that the manufacturers have problems with batches of parts, however they should repair or replace when problems appear. I agree with Bruce , be prepared for failure of some items and be happily surprised if it doesnt happen.
	NEVER under any circumstances take a sleeping pill and a laxative on the same night.