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Unpaid order |
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proroc 
Platinum (US) USERID: 1200720 Newbie 
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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 Topic: Unpaid orderPosted: 03/Apr/2012 at 10:20am |
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I ordered today and made payment using PayPal and it is showing unpaid.
Here is the details My paypal Unique Transaction ID #6RN812804N646853V My order number 2004268340 I paid for 3 day shipping to get it to me before the weekend. Can you please follow up and fix the status so it can be shpped. Please let me know if you can correct this and get my order out. Thanks Jeff |
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speedy72vega
Platinum (US) USERID: 202846 Forum Admin 
Joined: 29/Apr/2009 Location: Colorado, USA Online Status: Offline Posts: 2069 |
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Posted: 03/Apr/2012 at 8:18pm |
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Moved to Support forum, CS will help you.
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Uncontrolled contact with terrain is a bad thing.
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 03/Apr/2012 at 9:38pm |
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Man I hope so I have tried everything to get some help. I have try to get them on chat, phone lines and even file a case. No replies. I beginning to think I am dealing with Banana Hobby.
I hope they answer me soon and fix this. If I don't recieve my items before the weeks end after paying extra this will be my last order. I have spent $1,000.00 with them in the last 3 months and I am not a happy customer. Thanks for moving this for me and helping. Jeff |
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speedy72vega
Platinum (US) USERID: 202846 Forum Admin
Joined: 29/Apr/2009 Location: Colorado, USA Online Status: Offline Posts: 2069 |
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Posted: 04/Apr/2012 at 10:32am |
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Jeff, there seems to be some sort of issue with PayPal lately. CS will fix it for you, but I'm not sure you will see them by the end of the week unless you used UPS shipping. I hope it all works out.
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Uncontrolled contact with terrain is a bad thing.
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 04/Apr/2012 at 7:54pm |
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Yes I ordered from the US location and paid for 3 day usps express shipping.
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 05/Apr/2012 at 10:01am |
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Come on people...answer?
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CSbeta
Platinum (US) USERID: 894422 HobbyKing Support 
Joined: 12/Apr/2011 Online Status: Offline Posts: 2578 |
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Posted: 05/Apr/2012 at 4:38pm |
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please find Ticket #221728 for the latest update , thank you.
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Please use our ZenDesk for support. PM box is not available.
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 07/Apr/2012 at 9:35am |
I have already done what you request 2 days ago. Edited by proroc - 07/Apr/2012 at 9:45am |
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 10/Apr/2012 at 4:19am |
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If I cancel the order will you refund my paypal account? I see the option is there.
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proroc
Platinum (US) USERID: 1200720 Newbie
Joined: 29/Jan/2012 Online Status: Offline Posts: 10 |
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Posted: 10/Apr/2012 at 5:26am |
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YES!!! I got thur the Chat and they have fixed my order....I a happy customer again....
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