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proroc View Drop Down
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Topic: Unpaid order
    Posted: 03/Apr/2012 at 10:20am
I ordered today and made payment using PayPal and it is showing unpaid.

Here is the details

My paypal Unique Transaction ID #6RN812804N646853V

My order number 2004268340

I paid for 3 day shipping to get it to me before the weekend. Can you please follow up and fix the status so it can be shpped.

Please let me know if you can correct this and get my order out.

Thanks
Jeff
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  Quote speedy72vega Quote  Post ReplyReply Direct Link To This Post Posted: 03/Apr/2012 at 8:18pm
Moved to Support forum, CS will help you.
Uncontrolled contact with terrain is a bad thing.
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 03/Apr/2012 at 9:38pm
Man I hope so I have tried everything to get some help. I have try to get them on chat, phone lines and even file a case. No replies. I beginning to think I am dealing with Banana Hobby.

I hope they answer me soon and fix this. If I don't recieve my items before the weeks end after paying extra this will be my last order. I have spent $1,000.00 with them in the last 3 months and I am not a happy customer.

Thanks for moving this for me and helping.

Jeff
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  Quote speedy72vega Quote  Post ReplyReply Direct Link To This Post Posted: 04/Apr/2012 at 10:32am
Jeff, there seems to be some sort of issue with PayPal lately. CS will fix it for you, but I'm not sure you will see them by the end of the week unless you used UPS shipping. I hope it all works out.
Uncontrolled contact with terrain is a bad thing.
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 04/Apr/2012 at 7:54pm
Yes I ordered from the US location and paid for 3 day usps express shipping.

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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 05/Apr/2012 at 10:01am
Come on people...answer?
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  Quote CSbeta Quote  Post ReplyReply Direct Link To This Post Posted: 05/Apr/2012 at 4:38pm
please find Ticket #221728 for the latest update , thank you.
Please use our ZenDesk for support. PM box is not available.
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 07/Apr/2012 at 9:35am
Originally posted by CSbeta

please find Ticket #221728 for the latest update , thank you.


I have already done what you request 2 days ago.



Edited by proroc - 07/Apr/2012 at 9:45am
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 10/Apr/2012 at 4:19am
If I cancel the order will you refund my paypal account? I see the option is there.
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  Quote proroc Quote  Post ReplyReply Direct Link To This Post Posted: 10/Apr/2012 at 5:26am
YES!!! I got thur the Chat and they have fixed my order....I a happy customer again....
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