Turnigy motors are garbage!!!!!!

I'm going to suck it up and pay to ship my motor back for warranty repair/exchange and see what happens with the new one.............

Hopefully I will get one that works this time, but after paying for return shipping, the price is getting closer to what I would have paid for a decent more known brand.

Yes, i'm in the auto business, and as I stated in my post, I UNDERSTAND intermittant failures, and I also understand CRAPPY workmanship/materials. You buy a Ford, Chevy, Toyota, Honda, etc. sure you're gonna have problems from time to time. That's the nature of human made products. BUT.......You buy a Yugo, Kia, Hyundai (although Hyundai has gotten somewhat better than when they first came out), you are going to get crap, no matter what you spend. BUT!!!!!!Even those crappy cars still operate good enough for the customer to at least DRIVE them for a bit before they have problems. The motor I got was crap right out of the box, and every post i've read on the large Turnigy motors state the same types of concerns. One of the club members I fly with here locally has had the same problem, but he finally got a working motor after a few attempts.

 

Second:

I never said you have to spend top dollar, did I???????? HOWEVER! I DO expect a product to at least WORK, is that what you call 'highest standards'????? If I shouldn't care if something that I paid my hard earned money for doesn't work, and not get upset as you stated, then I might as well go stand on a corner and throw $52.00 to everyone that walks by and not care. Your statement is ridiculous. I'm glad you have had good luck with Turnigy, but until I get one that actually works, i'm not convinced. And if you don't at least see that as a fair opinion, then nothing I or anyone else say will ever get through to you.

 

Third:

As far as the recalled product, I was making a point about quality customer service. And YES, I have also not had to pay return shipping on non-recalled product failures also. Go look at RC Universe forums and see how John at Nitro Planes handles faulty products for an example. If you build and market a product, and then take people's money for that product, it should at least WORK.

 

Lastly:

If you want to believe that their return policy is to ensure legitimate concerns, well, that is up to you. If you buy something that costs $20.00 or example, and it will cost you $20.00 to return it for warranty issues, it's pretty clear that you're not going to send it back. I think the right way to handle that situation is to have the customer return the product at their expense, and if the product is found to be defective, then the postage should be returned to the customer. If the product was damaged by customer abuse, well then you're out the money. That's only fair.

My complaints are justified because i'm not the only one with the same complaint. Take some time to read the forums, and you'll find that the large motors have issues. HK needs to look into these issues and either get the manufacturer to improve, or look for another supplier. Every concern I have read with the large motors has something to do with magnets coming loose, read them for yourself. It is very obvious to anyone with even a small amount of mechanical knowledge that something that spins at the RPM range, and at the torque levels of these outrunners, that the glue needs to be of high strength, and that the rotating assy needs to be precision balanced.

I see you're screen name has to do with heli's. If you don't believe me about balance, why don't you try taping a penny to the end of one of your main rotor blades and go fly. Tell me what happens next!!!

 

Yes, it is unfortunate that I got a 'bum motor' as you put it, but i'm going to try to warn as many people as possible so that they don't make the same mistake I did by spending money (even though it's not 'TOP DOLLAR')on products that don't work out of the box.

 

Dude7422, I think that some purchases through HK are just fine.....for example, when I ordered the motor that this post was about, I also ordered a motor mount, y-harness, and 4 LiPo Zippy batteries. Everything else besides the motor has been great. I think, however, it's a good idea to stay away from the cheap, crappy motors and ESC's. I have never used any of their servo's either, i'm just not going to risk a plane worth several hundered dollars on $2.99 servos. Just my opinion.

I'm definitely not going to stop buying from HK, but will most certainly limit my purchases to items that have good feedback from now on.

I sent my Turnigy motor back this week, let's see how long it takes them to send me a new one, and if the new one is even going to work.

I think Hobby King knows that most people won't pay the expense of returning stuff, that's why they keep selling crappy products. They SHOULD do the HONORABLE thing and return the postage if it is clearly a defective part, but i'm not going to hold my breath on that one.